‘Civility as a public workplace value’

Posted on August 10, 2012 by

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(This article comes from UtahPolicy.com. More about the organization will be found at the link below.

by Scott Konopasek
08/09/2012 

“Civility costs nothing and buys everything.” ~ Mary Worley Montagu

There is a tendency to speak of civility in a political context and to refer to it as “civil discourse.”  Without a doubt there is a political speech aspect of civility but to limit civility to politics does not do justice to the importance of the idea and its practice.  

To make what I think are important points about civility in the public service arena, I want to leave behind, for a moment, the usage of civility to mean a type of political discourse.  I would like to examine the concept of civility as a workplace norm and practice.

I recently heard a radio advertisement that encouraged customers to do business with them because they “treat people 

(Read more at  http://utahpolicy.com/view/full_story/19750447/article-Civility-as-a-Public-Workplace-Value?instance=today_home_policy)