‘Civility as a public workplace value’

Posted on August 10, 2012 by


(This article comes from UtahPolicy.com. More about the organization will be found at the link below.

by Scott Konopasek

“Civility costs nothing and buys everything.” ~ Mary Worley Montagu

There is a tendency to speak of civility in a political context and to refer to it as “civil discourse.”  Without a doubt there is a political speech aspect of civility but to limit civility to politics does not do justice to the importance of the idea and its practice.  

To make what I think are important points about civility in the public service arena, I want to leave behind, for a moment, the usage of civility to mean a type of political discourse.  I would like to examine the concept of civility as a workplace norm and practice.

I recently heard a radio advertisement that encouraged customers to do business with them because they “treat people 

(Read more at  http://utahpolicy.com/view/full_story/19750447/article-Civility-as-a-Public-Workplace-Value?instance=today_home_policy)